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Have a question?

Frequently asked questions will help you quickly resolve common inquiries about our products/services.

Payment methods?

HyperWork accepts payments via:

  • Online banking transfer
  • Visa, Master credit cards
  • QR Code banking
  • Cash on Delivery (COD)

We always offer incentives for customers who pay in advance via transfer.

How long does it take to receive the goods?

If you are in Hanoi & Ho Chi Minh City, don't forget that HyperWork can provide fast delivery within 2 hours.

For other areas, delivery time can take up to 3-7 days (depending on the region).

Product inspection and warranty

You can check the warranty at 3HVN

Product return and exchange process

Products can be exchanged for a new one within 07 days if a defect occurs. In case you no longer wish to use the product, we will deduct a 10% restocking fee. Shipping costs will be borne by the customer.

Bulk purchasing

That's great, please contact us to receive special offers. You can reach us via Hotline, Live Chat, Facebook, iMessenger, or Telegram. We have a dedicated support department for bulk purchases & corporate customers.

Any other questions?

You can contact us through our Contact page! We are always happy to assist you.

Average response time: 1 hour
3H VIETNAM SERVICE AND TRADING JOINT STOCK COMPANY
  • Business Registration Certificate: 0109193046
  • Issued by: Hanoi Department of Planning and Investment
  • Date of issue: 21/05/2020
  • Hanoi Headquarters: No. 48, Street 23, Thanh Pho Giao Luu Urban Area, Dong Ngac Ward, Hanoi
  • HCMC Branch: 217/14D No Trang Long, Ward 12, Binh Thanh District, Ho Chi Minh City

Email & customer care hotline

1900 636 660

3h@3hvn.com

3H VIETNAM SERVICE AND TRADING JOINT STOCK COMPANY
  • Business Registration Certificate: 0109193046
  • Issued by: Hanoi Department of Planning and Investment
  • Date of issue: 21/05/2020
  • Hanoi Headquarters: No. 48, Street 23, Thanh Pho Giao Luu Urban Area, Dong Ngac Ward, Hanoi
  • HCMC Branch: 217/14D No Trang Long, Ward 12, Binh Thanh District, Ho Chi Minh City

Email & customer care hotline

1900 636 660

3h@3hvn.com